Some Most Important Questions

FREQUENTLY ASKED QUESTIONS

1. What makes Melbike electric bikes different?

Our electric bikes are designed with a focus on style, performance, and versatility. With powerful motors, durable fat-tire designs, and advanced features, our bikes are built to handle both city streets and rugged trails, all while looking stylish and providing a smooth, enjoyable ride.

2. How far can I travel on a single charge?

Range varies depending on factors like terrain, rider weight, and speed. On average, our bikes offer between 40-80 kilometers per charge. Many models include options to upgrade the battery for extended range if needed.

A et ullamcorper vestibulum netus a mauris ac consectetur libero volutpat congue congue turpis a consectetur adipiscing sit.Suspendisse leo fringilla a congue tempus nisi conubia vestibulum a in posuere accumsan.

3. How fast can Melbike electric bikes go?

Most of our bikes have a top speed of 25-45 km/h, adhering to Australian electric bike regulations. You can adjust the speed within legal limits to suit your riding preferences.

4. Do I need a license or registration to ride an electric bike?

In Australia, e-bikes with motor assistance up to 250 watts and a top speed of 25 km/h typically don’t require a license or registration. However, it's essential to check local regulations for your specific area.

5. What’s the charging process like, and how long does it take?

Charging is as simple as plugging the battery into a standard wall outlet. Charging times range from 4-6 hours, depending on the battery size. Our removable battery design also allows convenient charging at home or the office.

6. Are the bikes water-resistant?

Yes, our bikes are designed to handle light rain and damp conditions, but they are not fully waterproof. We recommend avoiding riding through deep water or exposing the bike to heavy rain for extended periods.

7. Can I adjust the seat height and handlebars?

Absolutely. Our electric bikes feature adjustable seat heights and handlebars to ensure a comfortable fit for riders of various heights. Please consult the product manual for adjustment instructions.

8. Do Melbike electric bikes come with a warranty?

Yes, we offer a one-year warranty on the battery and motor and two years on the frame. Our warranty covers manufacturing defects and is aimed at providing peace of mind for your purchase. Please review our warranty policy for full details.

9. What maintenance is required for an electric bike?

Our bikes are designed for low-maintenance convenience, but regular checks of the battery, brakes, and tires are essential. Cleaning and lubricating the chain, as well as keeping the battery charged, will help keep your bike in optimal condition.

10. Where can I get my Melbike serviced?

We provide servicing at authorized service centers throughout Melbourne. Contact us to find your nearest service location or for more information on bike maintenance.

11. Can I test ride a Melbike before purchasing?

Yes! We encourage you to experience the ride quality and features in person. Visit our showroom or contact us to book a test ride and discover the Melbike difference firsthand.